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Housing Authorities on the Front Lines: Combating Human Trafficking Through Awareness, Advocacy, and Action 

human trafficking example

by Jerome D. Ryans, President and CEO, Tampa Housing Authority 

Human trafficking is a crisis that hides in plain sight. It reaches across every demographic-urban and rural, affluent and underserved. Because housing authorities work closely with individuals and families facing economic hardship, housing instability, or social isolation, we are uniquely positioned to recognize the signs and respond. At the Tampa Housing Authority (THA), we do not view this as a peripheral issue. It is central to our work protecting and uplifting the most vulnerable. 

At THA, we believe that affordable housing is more than just a roof over one's head-it is rather a foundation for dignity and safety. This belief drives our commitment to confronting human trafficking with urgency and purpose. We have taken deliberate steps to become an active force in prevention and awareness, and we encourage housing leaders across the country to recognize the critical role our sector can play in disrupting this crisis. 

Why Housing Authorities Are Uniquely Positioned
Housing staff interact daily with residents who may be at risk or already victimized. Traffickers are notorious for exploiting those facing financial hardship and social isolation. We are embedded in the communities we serve, and that proximity gives us both insight and responsibility. 

We are not law enforcement, but we are trusted messengers. Some of us are social workers, educators, connectors-all of us should be advocates for safety. We are also not immune to the realities of trafficking, which can occur in any neighborhood, including our own. 

From Awareness to Action: THA's Multi-Layered Strategy 
Since launching our human trafficking awareness initiative, we have taken strategic steps to educate, empower, and engage our staff, residents, and partners: 

  • Ongoing Staff Training: All THA employees receive training to recognize the signs of trafficking and understand how to respond appropriately. This includes frontline staff, property managers, and customer service teams. 
  • Dedicated Reporting Channels: We established a THA-specific hotline (813-341-9101 ext. 2900) to supplement the 24-hour National Human Trafficking Hotline (1-888-373-7888). Residents and staff can report concerns confidentially and without fear. 

  • On-Site Awareness Materials: Flyers and posters are displayed throughout our properties to educate residents and visitors. These materials include warning signs, hotline numbers, and messages of support.

  • CEO Letter to Residents: I personally addressed our community in a letter distributed across all THA properties, reinforcing our commitment to education, advocacy, and collaboration with local organizations. 

  • Community Partnerships: We work closely with the Tampa Police Department, Hillsborough County Sheriff's Office, and local nonprofits to align our efforts with broader anti-trafficking strategies. These partnerships ensure that our response is coordinated, informed, and effective. 

  • Social Media Advocacy: Our communications team uses THA's platforms to amplify awareness campaigns, share resources, and promote community events focused on prevention and education 


The Impact of Proactive Engagement 
Our efforts are already making a difference. Staff are more confident in identifying red flags. Residents are more informed about their rights and resources. Our agency is viewed as a credible partner in the broader fight against trafficking. 
This cannot be a one-time campaign, it must be a sustained commitment. We continue to monitor local trends, update our training, and refine our outreach based on feedback and evolving best practices. 

A Call to Action for Housing Leaders 
To my fellow housing professionals: we are in a position of influence. We manage properties, serve families, and shape communities. Our influence must be used to protect the most vulnerable among us. 

Start with training. Establish clear reporting protocols. Partner with local law enforcement and advocacy groups. Use your voice-on paper, in meetings, and online-to say clearly: not in our communities. 

Human trafficking is a complex, persistent threat. Vigilance, compassion, and collaboration are necessary for housing authorities to be a powerful force for prevention and protection.